System
Confluence Cloud
Short description
Enable automatic multilingual Confluence documentation with Atlassian Intelligence, allowing global teams to access and contribute to knowledge bases in their preferred language without duplicating pages.
Challenge
Knowledge managers and content creators often face difficulties maintaining multilingual documentation in Confluence. Traditionally, they must either duplicate pages in different languages or rely on external translation processes, which is time-consuming, inconsistent, and prone to errors.
Actors
📝 Jamie – Content Creator / Knowledge Manager
👥 Joanna – Team Lead
📣 Marc – Marketing Specialist
Actors Goals
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Jamie wants to publish knowledge base articles in multiple languages simultaneously, without manually translating or duplicating content.
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Joanna wants her international team to access accurate documentation in their native language to reduce onboarding and operational friction.
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Marc needs to localize product documentation that is consistent and reliable for customer-facing use.
Use Case Scenario (step-by-step)
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Joanna and Jamie create content in Confluence in the company’s primary language.
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Jamie sets up multilingual versions of the page using the Translations for Confluence app, remaining on the same page.
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Jamie types or uses AI and selects the ‘Translate to’ option for the required languages.
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She allows Atlassian Intelligence to translate the content, then copies and pastes it into the language macros of Translations.
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Marc accesses a page in Confluence and selects his preferred language using a language switcher.
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Joanna updates the primary language page, and Jamie ensures that translated versions are updated.
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All users see a unified layout and structure regardless of the language selected.
Outcome
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For actors:
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Jamie saves time by avoiding manual translation work and reducing errors across multilingual content.
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Joanna ensures her global team works with consistent, localized documentation.
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Marc gets high-quality, consistent multilingual content for external use.
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For the company:
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Improved collaboration across global teams.
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Reduced time and costs for managing multilingual knowledge bases.
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Better employee and customer experience through accessible, localized content.
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Implementation Details
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Install Translations for Confluence
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Train content managers on using the language macros and updating the transaltions.
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Make sure you have Confluence Cloud Premium or Enterprise plans to be able to use Atlassian Intelligence
Documentation
How to translate content in Translations Cloud using language macros | Communardo App Documentation