Translations for Confluence Cloud
Breadcrumbs

Set up a multilingual knowledge base

System

Confluence

Short Description

Translations for Confluence centralizes content management and improve the user experience of your translations by staying in one Confluence page. It allows global users to switch languages easily and ensures consistent, accessible information across diverse linguistic backgrounds.

Challenge

Global companies often struggle to maintain and update separate Confluence pages for different languages, resulting in inefficiency, inconsistencies, and confusion.

Actors

πŸ‘₯ Joanna – Team Lead
πŸ“ Jamie – Content Creator / Knowledge Manager

πŸ‘” John – Employee

Actors' Goals

  • Joanna wants to ensure documentation is consistent and accessible to global team members.

  • Jamie needs to update content efficiently across multiple languages.

  • John wants to find the content he needs in his language quickly.

Implementation Details

  1. Install Translations for Confluence

  2. Train content managers on using the language macros and updating the transaltions.

Use Case Scenario (Step-by-Step)

  1. Joanna and Jamie create content in Confluence in the company’s primary language.

  2. Jamie sets up multilingual versions of the page using the Translations for Confluence app.

  3. John accesses a page in Confluence and selects his preferred language using a language switcher.

  4. Joanna updates the primary language page, and Jamie ensures that translated versions are updated.

  5. All users see a unified layout and structure regardless of the language selected.

Outcome

For Jamie:

  • Simplifies the process of maintaining multilingual pages.

  • Ensures consistent and accurate information across all languages.

For Global Teams:

  • Provides easy access to information in their preferred languages.

  • Improves collaboration and understanding across teams in different regions.

For the Organization:

  • Improves the global user experience for employees and customers.

  • Boosts efficiency in content management and minimizes translation-related errors.

  • Avoid duplicates or huge amounts of pages with the same content.

Additional Information

Pair with Atlassian Intelligence translation feature to reduce time and automatically add your translations on the macro.

Additional content

4 Lean Multilingual Strategies for Confluence