System
Confluence Cloud
Short Description
Simplify content audits with the extended data fields for Content & Usage Report in Viewtracker, allowing Confluence administrators to quickly generate detailed reports that highlight restricted pages, the latest edits, and content ownership, all with just a few clicks.
Challenge
Previously, Confluence administrators had to manually check multiple pages to find restricted content, track down page owners, and review recent edits. This process was time-consuming and inefficient, increasing the risk of missing important compliance issues.
Actors
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📝 Jamie – Content Creator / Knowledge Manager
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🔒 Lukas – Compliance Officer
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🛠️ Taylor – IT Admin
Actors' Goals
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Jamie wants to ensure knowledge management best practices are followed, making sure content remains relevant and compliant.
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Lukas needs to audit content activity efficiently to identify compliance issues and ensure adherence to company policies.
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Taylor wants to imporve the auditing process by implementing automated tracking and reporting tools in Confluence.
Use Case Scenario (Step-by-Step)
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Lukas accesses the Confluence admin panel and navigates to the Viewtracker section.
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Using the new Content & Usage Report, Lukas generates a detailed list of content with access restrictions, recent edits, and ownership information.
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The report highlights any restricted pages and shows who made the latest changes.
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Taylor configures automated reports to track changes in high-risk spaces for ongoing compliance monitoring.
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Jamie receives notifications of content that requires attention, ensuring content remains compliant.
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Lukas takes action on flagged pages by archiving or requesting updates from the page owners.
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The audit report is finalized and shared with relevant stakeholders.
Outcome
With the extended data fields for Content & Usage Report of Viewtracker, administrators can generate a Content & Usage Report that includes access restrictions, last editor details, and ownership information. This allows for fast identification of restricted pages, an overview of recent changes, and ensures that important content remains properly maintained—all in just a few clicks.
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Lukas can efficiently monitor content activity and enforce compliance.
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Jamie ensures that knowledge management policies are followed, improving content quality.
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Taylor automates auditing, reducing manual workload.
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The company minimizes compliance risks and maintains an organized Confluence environment.
Implementation Details
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Open Viewtracker's Content & Usage Report in Confluence.
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Configure automated tracking and reporting for spaces with sensitive content.
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Set up notifications for content creators and managers to ensure timely updates and reviews.
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Provide training on using Viewtracker for audits and content management.
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Audit data can be exported for further analysis and compliance reporting. The visible data fields defined by the user in the report’s preferences are now also listed in the CSV file when the report is exported
Content
Expanded Data Fields in Content & Usage Reports