Viewtracker - Analytics for Confluence Data Center/Server
Viewtracker - Analytics for Confluence Data Center/Server
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Attachment Tracking Settings

Overview

As a Confluence Administrator, you can specify which file types to track—such as Microsoft Word, Excel, PowerPoint, PDFs, Gliffy diagrams, images, and more. This allows you to focus tracking on specific file types to keep Viewtracker reports clear and relevant.

Include or exclude file types

To access or adjust these settings, follow the steps below.

  1. Locate and open Viewtracker's tracking settings (options may vary depending on your Confluence product) as shown here:

In Viewtracker for Confluence Data Center:

  • Go to the Analytics Cockpit and select Tracking to access the settings.

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Entry for the Tracking settings in Confluence DC.

In Viewtracker for Confluence Cloud:

  • Go to Viewtracker - Global Report, select Manage Tracking and then Tracking.

image-20241028-134028.png
Tracking settings in Confluence Cloud.

  1. In the Attachment File Types field, you'll see a list of tracked file types.

    1. Click on the dropdown to add or remove file types. Your changes will be saved automatically and the tracking will begin from that point.

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Screenshot of the Attachment File Types field.

Note: Existing attachment views (collected before the settings were changed) will remain in the database and will not be deleted. They might show up in the report.


Available file types for tracking

Word

  • Document

  • Template

  • Document with Macro

  • Template with Macro

Excel

  • Sheets

  • CSV

  • Sheets with Macro

  • Template with Macro

  •  Add-in with Macro

  •  Binary sheet with macro

  •  Spreadsheet

  •  Spreadsheet with template

Powerpoint  

  • Presentation

  • Slideshow

  • Template

  • Add-in with macro enabled

  • Presentation with macro

  • Template with macro

  • Slideshow with Macro

Images

  • GIF

  • PNG

  • TIF

  • TIFF

  • JPEG

  • BMP

  • SVG

  • WEBP

  • x-icon

Video

  • MPEG

  • MSvideo  

  • Webm

  • MP4

  • Quicktime video

  • WMV

Project 

  • Ms proj

  • MSproject 

  • x-msproject

  • x-dos MS project

Archive

  • ZIP

  • GZIP

  • 7ZIP

  • TAR

  • RAR

Audio

  • MP3

  • WAV

  • AAC

  • AIFF

  • DSD

  • ALAC

  • OGG

Other formats:

  • PDF

  • Gliffy

  • Calendar* .ics (see note below)

Text documents (Cloud only)

Extensions:

  • TXT

  • RTF

Differences between file type tracking on Viewtracker on-premise and Cloud:

  • Data Center/Server: specific MIME types are tracked

  • Cloud: specific extensions are tracked

Notes:

  • For Calendar .ics files, a bug during the upload of attachments can cause the file to be renamed in two ways.

    • To prevent this, users must upload the file via the “upload attachment” method and not via drag and drop - CONFSERVER-101313 .

    • A workaround is to rename the content type attribute from application/octet-stream to text/calendar.