System
Confluence Data Center
Short Description
Enable time tracking for Confluence content, allowing admins to measure how long visitors engage with pages and blog posts. This insight helps assess content effectiveness and ensure compliance with mandatory training.
Challenge
Content managers and compliance officers struggle to measure how long users engage with Confluence content. Without time tracking, organizations lack insight into content effectiveness and user interaction, making gauging training completion or content impact challenging. This can lead to compliance risks and inefficient content strategies.
Actors
📝 Jamie – Content Creator / Knowledge Manager
🔒 Lukas – Compliance Officer
📊 Mike – Data Analyst
🛠️ Taylor – IT Admin
Actors’ Goals
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Jamie wants to assess how engaging Confluence content is and adjust accordingly.
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Lukas needs to verify whether employees have spent enough time on mandatory training materials.
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Mike aims to analyze user behavior to optimize content strategies.
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Taylor configures the tracking settings to align with company policies.
Use Case Scenario (Step-by-Step)
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Taylor, the IT Admin, accesses the Viewtracker settings in Confluence.
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Taylor enables the time-tracking feature for Confluence pages and blog posts.
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Taylor configures the minimum length of stay for tracking (default: 5 seconds).
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Taylor sets the time-out for inactivity (default: 5 minutes, adjustable as needed).
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Once activated, Viewtracker records the time logged-in and anonymous users spent on Confluence content.
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Mike, the Data Analyst, accesses the Viewtracker reports to analyze the average time spent per page.
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Jamie, the Content Manager, reviews the report to assess which content engages users the most.
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Lukas, the Compliance Officer, checks the total time spent on mandatory training materials by logged-in users to ensure compliance.
Outcome
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Jamie gains insights into which content resonates with users, enabling better content strategy adjustments.
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Lukas ensures employees spend adequate time on mandatory training, reducing compliance risks.
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Mike uses analytics to refine content performance and engagement metrics.
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The organization benefits from improved content strategies and compliance adherence.
Implementation Details
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Admin enables the time tracking feature in Viewtracker settings.
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Adjustments can be made to the minimum length of stay and inactivity time-out settings.
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Time spent data is collected for both logged-in and anonymous users.
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Reports display the average time spent per page and the total time spent by logged-in users.
Documentation
Additional Content
https://www.bitvoodoo.app/blog/time-spent-for-confluence/
